Help

We're here to help.

Email us and a person will answer, usually within one business day.

Email admin@ankeradvisors.com

Report a problem from the app

Signed in to PDFBilder, press the feedback button at the top right (the bug icon). Describe what happened and paste a screenshot if you have one; it reaches us with the details we need.

Common questions

• A PDF won't open. It may be password-protected or damaged. Try opening it in another reader; if that works, send it to us.
• The markup tools are missing. Markup, measuring and takeoffs come with PDFBilder Pro.
• My measurements are off. Check the sheet's scale in the Measure tools. If the sheet has more than one scale, draw a viewport around each detail and give it its own.
• Pro isn't showing on my iPad. Open Pro and choose Restore purchases, signed in with the Apple ID you bought it with.
• I want to delete my account. Email us from the address you signed in with and we'll remove it and what you've stored with us.

Your data

Read how we handle your information in our privacy policy.